• Address: 1254 Murphy Ave SW, Atlanta, GA 30310 (map)
• Date Posted: 11/02/09
• Job Type: Full-time

A City Discount/Peach Trader, Inc. seeks bright, articulate individual with excellent oral and written communication skills to assist our Sales Coordinator with customer support concerns. The duties of the position include but are not limited to:



· Direct customer contact by telephone, email, and fax.

· Addresses customer concerns in a friendly, confident, and timely manner.

· Collecting information and relaying it in a concise manner to the Sales Coordinator for resolution of customer concerns within company guidelines.

· Supports the Sales Coordinator in providing prompt responses to customer concerns by gathering information for resolution, filing damage claims, and monitoring status of open customer support concerns through resolution.



Restaurant equipment knowledge is required to perform the duties of this position. Individual must have 2+ years of customer service experience, and ability to multi-task. Also should have solid PC skills, working knowledge of standard office software, such as Microsoft Office products, and an aptitude to learn in-house database system.



You may obtain additional information about our company by visiting our website at http://www.acitydiscount.com/ .



Please submit a resume for review to: creynolds@acitydiscount.com