• Address: Atlanta, GA 31106 (map)
• Date Posted: 11/05/09
• Job Type: Full-time

Company Visionaire Partners
Position Title Network Analyst
Job Code 2887063
Job Location Atlanta, GA -
Description




Note: No H1 sponsorship is available for this position.


Local Candidates Only, Please .


JOB DESCRIPTION:


Exciting opportunity for a n experienced IT/operations support professional that thrives in a fast paced environment. In this position you will use your knowledge of technology and systems engineering to help build, customize, and support financial clearing platform s that connects to multiple outside customers and systems. You will need a strong knowledge of network/system architecture (multiple platforms and systems), connectivity, and strong troubleshooting and problem solving skills.

In this position you will work on a team of operations analysts and assist with: ongoing customization/integration/testing of clearing systems into multiple platforms, document processes and procedures for the new system, and provide complex technical support. The support work will involve complex issues that require a strong ability to research and resolve technical issues, interact with the customer, and have strong follow through skills to see support issues through to resolution. Qualified applicants will need 4-10 years of experience of network and system design and technical support, strong customer service skills, ability to operate effectively in a fast paced environment, and enjoy research of technical issues and learning new technology. There will be some overtime required, as the typical work week is 45-50 hours.

RESPONSIBILITIES


*Troubleshooting day-to-day customer issues and helping other staff with problem solving and escalation procedures
*Understand the Clearing platforms and apply technical knowledge to improve system performance and reliability
*Work with the client to communicate important information about system maintenance, changes and events, and to address client concerns regarding any aspect of the services
*Interaction with third-party vendors is required and coordination with the various business units (specifically clearing houses) is an integral part of the position's responsibilities
*Ability to quickly assess an issue and provide management with well-conceived short- and long-term actions for restoration of service(s) required
*Must be able to prepare documentation for troubleshooting and escalation procedures
*Run daily operations procedures including overseeing end of day clearing and banking runs
*Support production change processes including deployments, risk assessment and testing

REQUIREMENTS



*Good verbal and written communication skills required Minimum 4 years experience in technology support
*Understanding router, switch, Firewall and Proxy technologies
*Internetworking experience with Microsoft OS and LAN/WAN technologies (TCP/IP, Multicast)
*Experience with enterprise monitoring solutions desired

PREFERRED:

*J AVA/Unix/VB/MQ/SWIFT experience a plus
*Working knowledge of Solaris/UNIX/Linux a plus


Desired Skills:


Non-Tech Skills:



Pay Rate: 65k - 70k + 20% Bonus + Stock Grant Pkg TBD
Start Date: ASAP
Emp. Type: Full Time
# of Openings: 1
Location: Atlanta, GA -
Overtime Pay: None
Job Number: 35799567 : JS603
Date Posted: 11/3/2009

Visionaire Partners

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Attention: Recruiter
Email: Send an email to Cynthia.Cook.86E8F.D75F8@mail.jobserve.com