• Address: Marietta, GA 30067 (map)
• Date Posted: 10/31/09

Kenisha Thompson
1035 Franklin Road Southeast Marietta, GA 30067
E-MAIL mailto:ken21don1@yahoo.com or mailto:ken21don1@gmail.com
OBJECTIVE
I want to come into your company with strong Leadership Skills, Enthusiasm, and
Creativity. I plan to set a standard on excellence in ad-hearing to company protocol and
enforcing the mission that has been set in place. My experience in the Customer
Service industry has taught me how to meet and exceed each customers expectations with
excellent service. I am confident that I would be a great addition to your company and It
would be a pleasure to interview with a representative from your company.
PROFESSIONAL SKILLS
Filing Documents, multi-tasking, Faxing, Copying, Printing, Scanning, Scheduling and
confirming appointments,Greeting Customers, Operating and maintaining a cash wrap, Very
detailed oriented, Customer Service experience, Switchboard up to 6 lines, Making collection
calls, Completes assignments efficiently, and Works well in a fast pace environment.
COMPUTER SKILLS
- Microsoft Words (Intermediate)
- Excel (Beginner)
- 35-40 wpm
- Data Entry
WORK EXPERIENCE
Publix Birmingham, AL, & Atlanta,Ga August 2008- September 2009
Cashier
- Assisting customers with questions about different products.
- Scanning and weighing products.
- Accepting different forms of payments such as cash, personal checks, debit, and credit cards.
- Verifying ages of customers purchasing age restricted products.

Produce Clerk
- Maintaining a safe, clean and well organized cutting area.
- Creating different fruit and salad specialties.
- Making sure temperature is correct.
- Adhering to the State Health Department rules and regulations.

Check-n-Go Birmingham, AL February 2007- July 2008

CSR
- Clerical/Receptionist Duties
- Verifying and assisting customers with information for payday loans.
- Completing daily morning and nightly reports.
- Organizing new and current customers files.
- Making collection calls.
- Going to different banks to collect on pass due accounts.
- Keeping down the amount of returned checks and pass due accounts.
Wal-Mart Birmingham, AL September 2003- December 2006
Sales Floor Associate (Electronics Department)
- Operating cash register.
- Staying up-to-date on knowledge of current and new products.
- Assisting customers with product selection.
- Inventory prep
- Completing weekly modular resets.
- Zoning and re-stocking department.
EDUCATION
Woodlawn High School Birmingham, AL August 1999- May 2003
- High School Diploma
Lawson State Community College Birmingham, AL August 2006-May 2007
- Advanced Certificate in Cosmetology